No Cancellation Fees!

No Cancellation Fees
Cancel your booking up to 48 hours for free before the start of the hire period.

Hotline

0800 987 90 87

 (free phone)

Opening hours:
Mon – Fri 08.00 AM – 05.00 PM 

Quality Control

We select our car hire partners based upon a rigorous check-list fully aligned with our drive for excellent service delivery. We pay particular attention to aspects such as quality-service, commitment and reliability any potential car hire partner is willing to demonstrate and keep up with. 
Along with our Customer Support department, we regularly monitor the quality service provided by all of our current and potential partners putting particular focus on the following characteristics:

  • Overall fleet condition
  • Security equipment delivery
  • Emergency hotline
  • No hidden fees
  • Presentation of contracts written in different languages (English language being a must)
  • Extras (baby seat, additional driver option etc.)
  • Friendly and courteous personnel
  • Location - airport station & shuttle services

Our Contracting and Quality Control team is always on the go to assess and get the best for our customers. Should one car hire station fail to provide the quality we all commit ourselves to, CarDelMar terminates the partnership immediately. We only want to work with partners who know what "best" truly means.

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