Our Culture: Vision & Values

Defining a culture is an easy process but truly living it may be enough for some. Not for us. We did not define a culture to simply write down some extra lines. Our culture is truly who we are. And we truly live our culture. Our culture defines how we function and how we interact with all of our customers, partners, employees and competitors. Our culture is about living today and growing for tomorrow. 

Dedicated to delivering the best service ever to everyone, we strongly commit ourselves to a set of values we believe best define what we want to achieve. For us, Reliability, Support, Drive & Transparency are the lifeblood of our company. We won't settle for anything less than that. Period.  

  • Reliability...because...we put ourselves in our customers' shoes. 
  • Support...because...our partners, our customers, our employees...we are one team!
  • Drive...because...our passion for the best is what makes us tick. 
  • Transparency...because...No unpleasant surprises. Clear text. Clarity Only.

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Help & Info

Our hotline:

  • From the UK 0203 788 4464 (national rate)

Quick answers – important info:

  • Free cancellation until 24 hours before pick up
  • Only credit card payment is accepted by CarDelMar (MasterCard, Visa)
  • A credit card in the name of the driver must be provided at the place of pick up for the security deposit
  • The deposit amount can be found in the local terms and conditions
  • You can find information about your booking by logging into “My CarDelMar“
  • To submit a new claim or complaint, please click here. If you have a claim or complaint that was opened before March 1st 2017 and you wish to check on progress, please click here.
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