We select our car hire partners based upon a rigorous check-list fully aligned with our drive for excellent service delivery. We pay particular attention to aspects such as quality-service, commitment and reliability any potential car hire partner is willing to demonstrate and keep up with.
Along with our Customer Support department, we regularly monitor the quality service provided by all of our current and potential partners putting particular focus on the following characteristics:
Our Contracting and Quality Control team is always on the go to assess and get the best for our customers. Should one car hire station fail to provide the quality we all commit ourselves to, CarDelMar terminates the partnership immediately. We only want to work with partners who know what "best" truly means.
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