Customer Ratings and Feedback

Receiving feedback from our customers is very important to us. It allows us to achieve one of our main goals; constantly improving our service. 

We are very interested in making sure that both our customer service team and our local car hire partners provide the best service possible. After your rental, we invite you to give us thorough feedback on our local partner and your overall car hire experience. By doing this, other customers will be able to learn from your experience and be informed when they arrive in a foreign land for their CarDelMar car hire. 

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Help & Info

Our hotline:

  • From the UK 0203 788 4464 (national rate)

Quick answers – important info:

  • Free cancellation until 24 hours before pick up
  • Only credit card payment is accepted by CarDelMar (MasterCard, Visa)
  • A credit card in the name of the driver must be provided at the place of pick up for the security deposit
  • The deposit amount can be found in the local terms and conditions
  • You can find information about your booking by logging into “My CarDelMar“
  • To submit a new claim or complaint, please click here. If you have a claim or complaint that was opened before March 1st 2017 and you wish to check on progress, please click here.
My CarDelMar