Important Information

When booking car hire you can always encounter extra costs.  Two of the most common extra costs are the cost for young drivers and the cost of adding one or more additional drivers.  Whether these additional costs apply to you, please consult the rental terms and conditions of your car hire.

1. Additional charges for Young Drivers

In certain countries, it is compulsory for young drivers (under 21 or 25 depending on the country) to pay an extra charge. Customers can check if this is the case by reading the terms and conditions in the country of rental.

2. Additional Driver

The name of all drivers must be stated in the rental agreement. This is to ensure that the coverage and liability are valid. Additional fees may be applied for each additional driver. Please check the terms and conditions of the local car hire company prior to your departure.

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Help & Info

Our hotline:

  • From the UK 0203 788 4464 (national rate)

Quick answers – important info:

  • Free cancellation until 24 hours before pick up
  • Only credit card payment is accepted by CarDelMar (MasterCard, Visa)
  • A credit card in the name of the driver must be provided at the place of pick up for the security deposit
  • The deposit amount can be found in the local terms and conditions
  • You can find information about your booking by logging into “My CarDelMar“
  • To submit a new claim or complaint, please click here. If you have a claim or complaint that was opened before March 1st 2017 and you wish to check on progress, please click here.
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