Reviews of CarDelMar

Customer ratings for CarDelMar

Average rating: 3.50 out of 5.
Number of customer ratings: 6381

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anya, 14 Mar 2017

Car hire in: Spain
Fine.

Cat, 14 Mar 2017

Car hire in: unknown
Very helpful, including a very last minute change of details. The operative was lovely and made sure we had email confirmation of changes made.

N Turnbull, 14 Mar 2017

Car hire in: Switzerland
I never give full marks, they may get sloppy

Richard Ellis, 14 Mar 2017

Car hire in: unknown
Again first rate.

Mariusz, 14 Mar 2017

Car hire in: Great Britain
Ok

Magdalena , 14 Mar 2017

Car hire in: Spain
Please read comments above.

Aaron, 13 Mar 2017

Car hire in: unknown
False advertising on car location and insurance costs

Lee Storrer, 13 Mar 2017

Car hire in: South Africa
Overall positive experience apart from some confusion when I needed to cancel an earlier booking. It was quite hard to find contact info so I could call/email to cancel the booking.

Amanda Calder, 13 Mar 2017

Car hire in: Great Britain
I paid for the reservation with my debit card which your website accepted only to find out after that the car rental company do not accept debit cards. I tried immediately to cancel my reservation but your website could not find the reservation number. I tried to call your helpline but it was unavailable as it was the weekend. I phoned your company on the following Monday and a rude person told me I was not eligible for a refund as I cancelled less than 24 hours before the booking (even though I tried to cancel immediately). It is fraudulent of you to accept payment using a debit card knowing that the rental cannot be completed. I would never use your service again and I would never recommend you. I have already put a bad review on Twitter and Facebook where is you search #cardelmar you will see there are numerous complaints about your company. I wish I had searched before I made the booking as I would never have used you if I saw your bad reviews

Mario, 13 Mar 2017

Car hire in: Germany
Fair enough

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Help & Info

Our hotline:

  • From the UK 0203 788 4464 (national rate)

Quick answers – important info:

  • Free cancellation until 24 hours before pick up
  • Only credit card payment is accepted by CarDelMar (MasterCard, Visa)
  • A credit card in the name of the driver must be provided at the place of pick up for the security deposit
  • The deposit amount can be found in the local terms and conditions
  • You can find information about your booking by logging into “My CarDelMar“
My CarDelMar