Our International Telephone Numbers

We're here to help! Whatever the question, our friendly and experienced Customer Service Representatives are happy to assist you. Below, you can find a list of the CarDelMar telephone numbers and opening hours in Europe and America. The numbers are easily reachable from each of the respective countries and the lines are manned by speakers of the local language.

Austria

Hotline: 0900 06 08 82 0 (0,28 EUR/min)
from abroad: +49 (0)40 180 48 36-306 
Opening times: 
Mon - Fri   9:00am to 6:00pm
Sat - Sun  10:00am to 6:00pm

Belgium

Hotline (Dutch): 070 - 66 11 50 (0,30 EUR/min)
from abroad: +49 (0)40 180 48 36-301
Opening times: Mon - Fri 8:30am to 4:30pm

Hotline (French) and from abroad: +49 (0)40 180 48 36 303
Opening times: Mon - Fri  9:00am to 6:00pm

Canada

Freephone hotline: 1-866 298 3838 
Opening times: 24h
from abroad: +49 (0)40 180 48 36-391

France

Hotline: +33 (0)892 56 03 70 (0.34 €/min.).
from abroad: +49 (0)40 180 48 36-303
Opening times: Mon - Fri 9:00am to 6:00pm

Germany

Hotline: 0180/6 740 741 (0.20 €/call from a German landline, mobile network max. 0.60 €/call)
Opening times:
Mon - Fri   9:00am to 6:00pm
Sat  10:00am to 6:00pm
Sun 10:00am to 6:00pm

from abroad: +49 (0)40 180 48 36-306
Opening times:
Mon - Fri   9:00am to 6:00pm
Sat  10:00am to 6:00pm
Sun 10:00am to 6:00pm

Ireland

Hotline: 0818-270407 (national rate)
from abroad: +49 (0)40 180 48 36-302
Opening Hours: Mon – Fri 8:00 – 5:00pm

Italy

Hotline: 840 320054 (0.08 €/min.)
from abroad: +49 (0)40 180 48 36-393
Opening times: Mon – Thu 9:00am – 3:00pm
Fri 9:00am - 1:00pm

Netherlands

Hotline: 020 2623730 (national rate)
from abroad: +49 (0)40 180 48 36-301
Opening times: Mon - Fri 08:00am to 6:00pm

Poland

Hotline: 703 - 203 994 (1,29 PLN/min, Numer IVR Mobiltek)
from abroad: +49 (0)40 180 48 36-395

Spain

Hotline: 807 170 727 (0,42 €/min. normal rate through the Spanish network. From a mobile 0,79€/min.) 
from abroad: +49 (0)40 180 48 36-304
Opening times: Mon - Fri 2:00pm to 6:00pm

Sweden

Hotline (national rate): 085 2054906 
from abroad: +49 (0)40 180 48 36-302
Opening times: Mon – Fri 9:00am to 6:00pm
Please note: Telephone and e-mail correspondence will be in English.

Switzerland

Hotline: 0900 - 030 103 (0,36 CHF/min from landline)
from abroad: +49 (0)40 180 48 36-306
Opening times:
Mon - Fri   9:00am to 6:00pm
Sat - Sun  10:00am to 6:00pm

UK

Hotline: 020 70 48 0147 (national rate)
from abroad: +49 (0)40 180 48 36-302
Mon - Fri 08:00am to 05:00pm

USA

Freephone hotline: 1-866 298 3838 
from abroad: +49 (0)40 180 48 36-391

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Help & Info

Quick answers – important info:

  • Free cancellation until 24 hours before pick up
  • Only credit card payment is accepted by CarDelMar (MasterCard, Visa, American Express)
  • A credit card in the name of the driver must be provided at the place of pick up for the security deposit
  • The deposit amount can be found in the local terms and conditions
  • You can find information about your booking by logging into “My CarDelMar“
My CarDelMar