What about additional insurance?

1) Personal Accident Insurance
This insurance can be taken out directly, with an excess, from the local car hire company. Prices can be obtained from the local car hire company.

  • PAI (Personal Accident Insurance) this additional insurance cover can be bought at most rental offices throughout our network. This insurance increases the liability limit in the case of disability or death where the insured party is at fault. 
  • SUPER PAI: Extended personal accident insurance.

2) Loss, Theft or Damage to Possessions and/or Property
In certain countries insurance cover can be extended by means of an additional policy. This policy covers you for loss of or damage to your luggage and/or personal property.
(PEC = Personal Effects Coverage)
Please note the terms and conditions offered by the local car hire company, e.g. the costs of and cover provided under the insurance package.

3) Super LDW (Super Loss damage Waiver)
This additional insurance, which can be taken out with the local car hire company, has 2 main functions:

Generally it covers the damage that would not otherwise be covered by the fully comprehensive insurance e.g.

  • Damage due to failure to observe the general terms and conditions of rental, especially damage caused by driving on unmade roads. 
  • Breach of the provisions of clause 22 of the general terms and conditions.
  • In cases of wilful misconduct or gross negligence, particularly where capability is impaired due to alcohol, illegal drugs or medication.
  • Loss of or damage to the car keys. 
  • Damage to the tyres, glass, roof, chassis or oil sump.
  • In all cases where the local insurance company refuses to meet the claim
  • The excess payable under a package with excess will not be refunded in the case of damage.
  • Loss resulting from the theft of personal belongings left in the car hire and other costs, e.g. vehicle recovery , hotel etc., and the loss of personal belongings.

It eliminates the need for an excess.

Fee for young drivers:
Certain countries require an extra fee for young drivers (e.g. under the ages of 21, 25) to be paid. Please take note of the Terms of Lease to see if this pertains to your rental.

Additional Driver:
All potential drivers of the car hire must be included in the rental agreement. This is to ensure the insurance cover and liability are valid. Depending on the country of rental, there may be a charge for the inclusion of an additional driver.

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Help & Info

Our hotline:

  • From the UK 0203 788 4464 (national rate)

Quick answers – important info:

  • Free cancellation until 24 hours before pick up
  • Only credit card payment is accepted by CarDelMar (MasterCard, Visa)
  • A credit card in the name of the driver must be provided at the place of pick up for the security deposit
  • The deposit amount can be found in the local terms and conditions
  • You can find information about your booking by logging into “My CarDelMar“
  • To submit a new claim or complaint, please click here. If you have a claim or complaint that was opened before March 1st 2017 and you wish to check on progress, please click here.
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