0203 788 4464
Opening times:Mon - Fri 08:00am - 05:00 pmDo you have questions relating to your booking, or do you need information for a future car hire? Our customer service team will be happy to assist you.To submit a new claim or complaint, please click here. If you have a claim or complaint that was opened before March 1st 2017 and you wish to check on progress, please click here.
You can cancel the reservation up to 24 hours before the beginning of the scheduled rental for free. Extra cancellation protection cannot be taken out.Further information:Cancellation fee: How to cancel a booking and what is the cost?Back to FAQs