How does the Reservation Process work?

You can make a reservation through our website or our call centre. All payments must be made by credit card. At the end of the online reservation process a "Summary" or reservation confirmation will appear, giving your reservation number; please print out this page as a confirmation. Once a reservation has been made online or through our call centre, we will send you a voucher by Email (PDF), fax or post. This voucher must be presented to the local rental company to enable you to collect your car hire.

Further information:

Confirmation of reservation: 
How do I find out about confirmation of my reservation?

Payment methods: 
Which methods of payment are accepted by CarDelMar? 

Rental office: 
How do I find the rental office?

Required documents by collection: 
What documents do I need when collecting my car hire?

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Help & Info

Our hotline:

  • From the UK 0203 788 4464 (national rate)

Quick answers – important info:

  • Free cancellation until 24 hours before pick up
  • Only credit card payment is accepted by CarDelMar (MasterCard, Visa)
  • A credit card in the name of the driver must be provided at the place of pick up for the security deposit
  • The deposit amount can be found in the local terms and conditions
  • You can find information about your booking by logging into “My CarDelMar“
  • To submit a new claim or complaint, please click here. If you have a claim or complaint that was opened before March 1st 2017 and you wish to check on progress, please click here.
My CarDelMar