How do I know that my online car hire reservation has been confirmed?

At the end of the online booking process a "Summary" or booking confirmation appears, giving the reservation number. Immediately after the booking has been made, you will receive a voucher and s booking confirmation by email (PDF).
Print out a copy of the booking confirmation and voucher for your records.

Further information:

Required documents by collection:
What documents do I need when collecting my car hire?

Cancellation protection:
Is there any cancellation protection?

Back to FAQs

Back to the mobile website
Help & Info

Our hotline:

  • From the UK 0203 788 4464 (national rate)

Quick answers – important info:

  • Free cancellation until 24 hours before pick up
  • Only credit card payment is accepted by CarDelMar (MasterCard, Visa)
  • A credit card in the name of the driver must be provided at the place of pick up for the security deposit
  • The deposit amount can be found in the local terms and conditions
  • You can find information about your booking by logging into “My CarDelMar“
  • To submit a new claim or complaint, please click here. If you have a claim or complaint that was opened before March 1st 2017 and you wish to check on progress, please click here.
My CarDelMar