What documents do I need when collecting my hire car?

You must have a driving license in your name from your home country Type 3 and/or Type B (Euro-Standard). The licence must be valid in the country of rental. Licences that are not valid in the country of rental must be accompanied by an international licence. In most countries, it is mandatory for the driver to have held a valid driving licence for a least one year. Some countries require the driver to have held a driving licence for at least three years. In addition, the driver must present a valid passport/identity card and a credit card in his or her name. A driving licence and identification must also be presented for any additional drivers.

IMPORTANT INFORMATION: From 8 June 2015, the paper counterpart of the UK photo card driving licence will not be valid and will no longer be issued by the DVLA. This change applies to Great Britain only and NOT to Northern Ireland. This means that from June 8, both the primary driver and any additional drivers possessing the paper licence will need to provide either a licence summary or a unique code (see the steps below) upon pick up of their hire car in the UK. This requirement also applies if you have a paper licence that was issued before 1998. To obtain your licence summary, please visit:
https://www.gov.uk/view-driving-licence

You will need:

  • your driving licence number
  • your National Insurance number
  • the postcode on your driving licence

To create a licence summary:

  • Click on the tab 'Share Your Licence Information' on the View Driving Licence web page.
  • Click on Create a Code
  • Click the link 'View, print or save your licence information' and print out a copy of your licence summary.

*Warning: The official date on your licence summary listed in the 'Date generated' box must be less than 30 days prior to your rental pick-up date, otherwise it will be invalid.

To create a unique code:

If you do not have access to a printer, then please generate and record a unique code less than 72 hours prior to your pick-up date. This will allow the car rental provider to view your licence summary online. Please allow extra time for this process. 

Further information:

Other drivers: Can the vehicle be driven also by another driver?

Rental agreement: What is a rental agreement?

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Quick answers – important info:

  • Free cancellation until 24 hours before pick up
  • Only credit card payment is accepted by CarDelMar (MasterCard, Visa, American Express)
  • A credit card in the name of the driver must be provided at the place of pick up for the security deposit
  • The deposit amount can be found in the local terms and conditions
  • You can find information about your booking by logging into “My CarDelMar“
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